Terms of Service

Who can use the Services

Account Creation: You must be at least 18 years old to create an account and use the Services.

Dependent and Household Member Profiles: While children cannot create their own accounts, account holders may create profiles for household members, including children, to track meals, nutrition, and eating habits on their behalf. These profiles exist under the account holder's account, and the account holder retains full control over all information entered about their household members. The account holder is solely responsible for all information they enter about their children and must comply with applicable laws regarding data collection about minors.

No Direct Child Access: Children under 18 may not access the Service independently, create their own accounts, or receive direct login credentials. Dependent profiles do not provide independent access to the Service. All data entry and management for dependent profiles is performed by the account holder.

We take reasonable measures designed to prevent individuals under the age of 18 from creating an account. If we become aware that an individual under 18 has created an account, we will investigate and if applicable, take steps to remove the data and delete that individual's account.

You represent and warrant that you have verified in your own jurisdiction if your use of the Services is allowed, that you will perform under these Sabor Terms in compliance with all applicable laws, rules and regulations, and that all information you provide in connection with your access to or use of the Services is true, accurate, and complete to the best of your knowledge and belief.

Your Account

You may need to register for a Sabor account to access or use the Services. When you create an account for our Services, you agree to provide us with accurate and complete information as part of the registration process and keep that information up to date.

You agree to create only one account for your own personal use and not share your account with others. You are responsible for maintaining the confidentiality of the password associated with your account. You accept responsibility for all activities that occur under your account.

Please notify our Support Team right away of any actual or suspected loss, theft, or unauthorized use of your account or account password.

You can delete your account at any time. If you delete your account, it usually cannot be recovered.

Description of Service

Sabor is a meal planning and nutrition tracking application that helps users:

• Plan weekly meals and recipes
• Track nutrition and dietary goals
• Generate grocery shopping lists
• Manage pantry inventory
• Access AI-powered meal recommendations
• Track food budgets and savings
• Manage household meal planning
• Import recipes from websites

Changes to Services

We may provide updates (including automatic updates) for the Services, which may include upgrades, changes, modifications, bug fixes, patches and other error corrections and/or new features (collectively, "Updates"). Certain portions of our Services may not properly operate if you do not install all Updates. The Sabor Terms will apply to any and all Updates. We have no obligation to provide any Updates or to continue to provide or enable any particular features or functionality of any Service. No specified update or refresh date should be taken to indicate that all information in the Services or on any related website has been modified or updated.

We may change the Services at any time, including (a) terminating, eliminating, supplementing, modifying, adding, or discontinuing any Content (defined below), feature, data, or service on or available through the Services; (b) changing the software or other equipment required to use and access the Services; and (c) changing prices for the Services, if applicable. We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Services, or any items available on the Services.

We may also impose limits on certain Services or restrict your access to part or all of the Services without notice or liability. Not all Services are available in all geographic areas or jurisdictions. If certain aspects of our Services or features are dependent on third parties (e.g., grocery integrations, payment processors), you understand that such third parties may discontinue their provision of services to us at any point and as a result, we may no longer be able to provide you with such features. We are not responsible for any action or inaction by such third parties or any resultant impact to our Services.

Changes to Terms

Sabor reserves the right to update the Sabor Terms at any time and for any reason in its sole discretion. We will notify you in advance of any material changes to the Sabor Terms. By continuing to access or use the Services after we have provided you with notice of a modification, you are agreeing to be bound by the modified Sabor Terms. If the modified Sabor Terms are not acceptable to you, please stop using the Services and delete your account.

Our License to You

Subject to your compliance with the Sabor Terms, we grant you a limited, revocable, personal, non-transferable, and non-exclusive right and license to access and use the Services and Sabor Content for your own personal, noncommercial purposes, provided that you do not copy, modify, create a derivative work from, reverse engineer, sell, assign, sublicense, grant a security interest in, transfer or otherwise commercially exploit any right in the Sabor Content or Services.

If any open source or third-party code is incorporated in the App, such open source or third-party code is covered by the applicable open source or third-party license, if any, authorizing use of such code.

Your License to Us

When you provide User-Generated Content to Sabor through the Services, you grant us and our users a perpetual, non-exclusive, irrevocable, royalty-free, worldwide, sublicensable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, and display such User-Generated Content (in whole or part) worldwide and/or to incorporate it in other works in any form, media, or technology now known or later developed, for the purposes of operating and providing the Services.

This license persists only to the extent necessary to operate, improve, and provide the Services, and is subject to your account deletion rights and the data retention obligations described in our Privacy Policy. You retain ownership of any User-Generated Content you submit.

You represent and warrant that you own or have the necessary rights, licenses, consents, and permissions to grant the rights described above. You retain ownership of any User-Generated Content you submit, post, or display on or through the Services, subject to the licenses granted herein.

Content Standards

You agree not to submit content that:

• Violates any laws or regulations
• Infringes on intellectual property rights of others
• Contains harmful, offensive, or inappropriate material
• Contains malware or malicious code
• Violates the privacy of others
• Is false, misleading, or deceptive
• Promotes illegal activities

We reserve the right to remove any User-Generated Content that violates these Terms or that we determine, in our sole discretion, is otherwise objectionable.

4.1 Subscription Plans

We offer subscription plans with different billing cycles (weekly, monthly, or annual). The features, pricing, and billing cycles for each subscription plan are displayed on our pricing page and may change from time to time.

4.2 Payment and Billing

When you subscribe to a paid plan, you will be required to provide a valid payment method. You authorize us to charge your payment method for all fees associated with your subscription. All fees are in the currency displayed at the time of purchase and are exclusive of applicable taxes, which you are responsible for paying.

By providing a payment method, you represent and warrant that you are authorized to use the payment method and that the payment information you provide is accurate and complete.

4.3 Auto-Renewal

Your subscription will automatically renew at the end of each billing cycle unless you cancel prior to the end of the subscription period. You will be charged the then-current subscription fee at the start of each new billing cycle. If your payment method fails or your account is past due, we may suspend or cancel your subscription.

4.4 Cancellation

You may cancel your subscription at any time through your account settings or by contacting our support team. Cancellation will take effect at the end of your current billing cycle. You will continue to have access to Pro features until the end of your paid period. After cancellation, your account will revert to the free tier.

We reserve the right to cancel your subscription immediately if you violate these Terms or engage in fraudulent, abusive, or illegal activity.

4.5 Refunds

Subscription fees are generally non-refundable. However, we may provide refunds or credits at our sole discretion in certain circumstances, such as technical issues that prevent you from using the Service or billing errors. If you believe you are entitled to a refund, please contact our support team.

App Store Purchases: For purchases made through third-party app stores (such as Apple App Store or Google Play Store), the refund policy of that app store applies. Please refer to the respective app store's refund policy for information about requesting a refund for purchases made through their platform.

4.6 Trial Periods

We may offer free trial periods for Pro subscriptions. If you are eligible for a trial, you may be required to provide a payment method. At the end of the trial period, your subscription will automatically convert to a paid subscription and you will be charged unless you cancel before the trial ends. You may only use one trial per account.

4.7 Price Changes

We reserve the right to change our subscription prices at any time. We will provide you with reasonable notice of any price changes. If you do not agree to the new price, you may cancel your subscription before the price change takes effect.

5.1 Food Allergies and Dietary Restrictions

Users with food allergies, dietary restrictions, or medical conditions must verify all ingredient and nutrition information independently. We make reasonable efforts to provide accurate nutrition information, but we cannot guarantee the accuracy or completeness of all nutrition data, ingredient lists, or allergen information. Always read product labels and consult with healthcare providers about food allergies and dietary restrictions.

If you have a severe food allergy, you should not rely solely on the information provided through the Service. Always verify ingredients with the actual product packaging and consult with your healthcare provider.

5.2 Emergency Situations

If you experience a medical emergency, severe allergic reaction, or any other health crisis, seek immediate medical attention. Do not use the Service to seek emergency medical help. Call your local emergency services (e.g., 911 in North America) immediately.

5.3 User Responsibility

You are solely responsible for your health and dietary decisions. You acknowledge that you are using the Service at your own risk and that Sabor is not responsible for any health issues, allergic reactions, or other consequences that may result from your use of the Service or reliance on any information provided through the Service.

5.4 Nutritional Data Accuracy

While we strive to provide accurate nutritional information, nutritional data may vary based on product brands, preparation methods, serving sizes, and other factors. Nutritional information provided through the Service is estimates and should not be considered exact. Always verify critical nutritional information, especially if you are managing a medical condition or following a specific diet plan.

13.1 Informal Dispute Resolution

Before filing a claim against Sabor, you agree to try to resolve the dispute informally by contacting us at legal@trysabor.com with a description of your claim. We will try to resolve the dispute informally by contacting you via email. If we cannot resolve the dispute within 60 days, you may bring a formal proceeding.

13.2 Arbitration Agreement

You and Sabor agree that any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof, or the use of the Services (collectively, "Disputes") will be settled by binding arbitration, except that each party retains the right to bring an individual action in small claims court and the right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of a party's copyrights, trademarks, trade secrets, patents, or other intellectual property rights.

Enforceability: Where mandatory arbitration is not permitted by applicable law, this provision shall not apply and disputes will be resolved in a court of competent jurisdiction.

You acknowledge and agree that you and Sabor are each waiving the right to a trial by jury or to participate as a plaintiff or class member in any purported class action or representative proceeding. Further, unless both you and Sabor otherwise agree in writing, the arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of any class or representative proceeding.

13.3 Arbitration Rules and Governing Law

The arbitration will be administered by the Canadian Arbitration Association (CAA) or, if the CAA is not available, by another recognized arbitration organization in Canada. The arbitration will be conducted in accordance with the applicable arbitration rules. The seat of arbitration shall be Victoria, British Columbia, Canada. The arbitration will be conducted in the English language.

These Terms and any Disputes will be governed by and construed in accordance with the laws of Canada and the laws of British Columbia, without regard to conflict of law principles.

13.4 Class Action Waiver

YOU AND SABOR AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Further, unless both you and Sabor agree otherwise, the arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of a representative or class proceeding.

13.5 Time Limits

To the fullest extent permitted by applicable law, YOU AGREE THAT ANY ACTION ARISING OUT OF OR RELATED TO ANY DISPUTE MUST COMMENCE WITHIN ONE YEAR AFTER THE CAUSE OF ACTION ACCRUES. OTHERWISE, THAT ACTION IS PERMANENTLY BARRED.

13.6 Opt-Out

NOTWITHSTANDING ANYTHING TO THE CONTRARY IN THIS ARBITRATION AGREEMENT, YOU MAY OPT OUT OF THIS ARBITRATION AGREEMENT WITHIN THIRTY (30) DAYS FROM THE EARLIER OF: (1) THE DATE YOU FIRST ACCEPT THESE TERMS, OR (2) THE DATE YOU FIRST AGREED OR ASSENTED TO AN AGREEMENT WITH SABOR THAT CONTAINED AN ARBITRATION PROVISION.

The opt-out notice must be postmarked no later than the applicable deadline and emailed to: legal@trysabor.com. The opt-out notice must state that you do not agree to this Arbitration Agreement and must include your name, address, phone number and email address. This procedure is the only way you can opt out of this Arbitration Agreement, and failure to comply strictly with this procedure and the applicable deadline automatically will render the opt-out notice null and void. If you opt out of the arbitration provision, all other parts of this Dispute Resolution section will continue to apply.